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FAQ
"Your Quick Guide"
About
Monkey Troopers prides itself on blending functionality with innovative design. Our bags are crafted with durable materials, thoughtful features, and stylish aesthetics, making them the
perfect companion for any adventure.
Currently, Monkey Troopers products are available exclusively online. However, we occasionally participate in pop-up events and collaborations. Follow us on social media for updates!
We strive to accurately represent the colours of our products on our website. However, please note that actual colours may vary slightly due to monitor settings and lighting conditions.
Care
To maintain the quality and longevity of your Monkey Troopers bag, we recommend spot cleaning with mild soap and water. Avoid machine washing or submerging in water.
For regular cleaning, gently wipe the surface of the bag with a damp cloth. For tougher stains, spot clean with mild soap and water. Avoid abrasive cleaners or harsh chemicals.
Yes, our women handbags are designed for both style and practicality, making them perfect for everyday use. They are spacious enough to hold your essentials while complementing your outfit.
The lifespan of our bags depends on factors such as usage, care, and environmental conditions. With proper care, our bags are designed to last for years of reliable use.
Payments
We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options.
Yes, we offer discounts for bulk orders. Please contact our customer support team for more information and personalized assistance.
Shipment
We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options.
Yes, we offer international shipping to select countries. Shipping fees and delivery times may vary depending on your location. Please refer to our shipping policy for more details.
We want you to be completely satisfied with your Monkey Troopers purchase. If you’re not happy with your order for any reason, please refer to our return/exchange policy for instructions on how to proceed.
Size & Fit
We offer a variety of backpack sizes to suit different needs. Consider factors such as capacity, intended use, and carrying comfort. Our size guide on the website can help you make the best choice. We offer
bags for Laptops & tablets of various sizes for that you have to check out the description against detail given for each products.
At the moment, we do not offer personalized or customized options. However, if the quantity is more than 250 units you may contact to our helpdesk to deckout the process of personalization. For smaller units we are exploring new ways to enhance our products, so stay tuned for any updates!
Warranty
Selected Monkey Troopers bags come with a 6 months of warranty against manufacturing defects. Please refer to our warranty policy for more details.
We stand behind the quality of our products and offer repair services for damages caused by manufacturing defects. Please contact our customer support team for assistance with repairs.
Features
Yes, our backpacks are made from water-resistant materials to keep
your belongings dry in light rain or splashes. However, they are not
completely waterproof and may not withstand prolonged exposure to
heavy rain.
Our bags are crafted from high-quality materials such as durable nylon, water-resistant polyester, and premium hardware to ensure longevity and performance.
Yes, most of our backpacks and office bags feature padded compartments designed to safely accommodate laptops and tablets of various sizes.
Absolutely! Our bags are designed to be versatile and functional, making them ideal companions for both daily commutes and travel adventures.
We are committed to sustainability and minimizing our environmental impact. Our bags are made from eco-friendly materials whenever possible, and we continuously seek opportunities to improve our sustainability practices.
While our bags are not specifically designed for camera equipment, many customers find them suitable for carrying DSLR cameras and accessories, especially our larger backpacks with padded compartments.